Terms and Conditions

Last Updated: [Insert Date]

Welcome to Lamps Sales (“we”, “our”, or “us”). These Terms and Conditions govern your use of bestwallsconce.com (the “Site”) and all purchases of our artisanal lighting products. By accessing our Site or making a purchase, you agree to these terms. Please read them carefully, as they affect your legal rights.

1. Our Lighting Philosophy

At Lamps Sales, we specialize in designer lighting solutions that blend functionality with aesthetic excellence. Our collections include:

  • Art & Display Lighting – For gallery-quality illumination
  • Cabinet & Task Lighting – Precision lighting for workspaces
  • Dimmers & Switches – Customizable ambiance control
  • Wall Sconces & Swing Lamps – Architectural lighting statements
  • Electrical Hardware – Professionally crafted components

Each product is selected with the discerning homeowner, interior designer, and lighting enthusiast in mind.

2. User Responsibilities

Account Integrity

When creating an account, you agree to:

  • Provide accurate, current information
  • Maintain password confidentiality
  • Notify us immediately of unauthorized use

Prohibited Conduct

You may not:

  • Use our Site for unlawful purposes
  • Attempt to reverse-engineer our products
  • Resell our custom lighting without authorization
  • Upload malicious content or interfere with Site operations

3. Product & Service Details

Product Descriptions

We strive for accuracy in product images and descriptions, but slight variations may occur. Lighting effects may appear differently depending on your environment.

Custom Items

Certain products (noted on product pages) are made-to-order and:

  • May have extended production times
  • Are non-returnable unless defective
  • May require professional installation

Electrical Compliance

All products meet U.S. safety standards. International customers are responsible for verifying compatibility with local electrical systems.

4. Ordering & Payment

Order Process

  1. Order Confirmation: You’ll receive an email acknowledging receipt
  2. Order Verification: We review each order for accuracy (1-2 business days)
  3. Order Acceptance: Your contract with us forms when we ship

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are processed securely. We never store full payment details.

Pricing Accuracy

While we verify prices regularly, errors may occur. We reserve the right to cancel orders with incorrect pricing and will notify you immediately.

5. Shipping & Delivery

Shipping Options

Method Cost Carrier Delivery Time Coverage
Standard $12.95 DHL/FedEx 10-15 business days after shipment Tracking + Insurance
Free Shipping Orders >$50 EMS 15-25 business days after shipment Basic Tracking

Delivery Considerations

  • We cannot guarantee exact delivery dates
  • International customers may incur customs fees
  • Signature may be required for high-value items

6. Returns & Exchanges

Our 15-Day Illumination Guarantee

If a product doesn’t meet your expectations:

  • Timeframe: 15 days from delivery date
  • Condition: Unused, in original packaging with all protective materials
  • Process: Email [email protected] for return authorization

Non-Returnable Items

The following cannot be returned unless defective:

  • Wall Plates
  • Electrical Hardware
  • Custom or made-to-order items

Refund Processing

Refunds are issued within 5 business days of receiving your return, minus original shipping costs. Exchanges include free standard shipping for the replacement item.

7. Intellectual Property

All content on our Site—including designs, product names, and imagery—are protected by copyright and trademark laws. You may not:

  • Reproduce our product designs without permission
  • Use our brand assets for commercial purposes
  • Claim our lighting designs as your own

Custom lighting solutions we create remain our intellectual property even after purchase.

8. Liability Limitations

Product Use

Our lighting products are for residential/commercial use as described. We’re not liable for:

  • Improper installation or misuse
  • Modifications made after purchase
  • Incompatibility with existing electrical systems

Website Access

We strive to maintain 24/7 Site availability but aren’t liable for temporary outages or technical issues beyond our control.

Maximum Liability

Our total liability for any claim related to your purchase is limited to the product’s purchase price.

9. General Provisions

Governing Law

These Terms are governed by Tennessee law. Any disputes will be resolved in Nashville courts.

Policy Updates

We may update these Terms periodically. Continued use after changes constitutes acceptance.

Contact Us

For questions about these Terms:

Lamps Sales
2906 Green Street
Nashville, TN 37201 USA
Email: [email protected]

Thank you for choosing Lamps Sales. We’re committed to illuminating your spaces with quality lighting and transparent service. These Terms exist to ensure a bright experience for all our customers.